Shipping and Returns

SHIPPING

We're as excited as you are to get your '47 gear into your hands - that's why we hustle to get your orders out the door generally within 1-to-2 business days after you've placed them.

Here's the rundown on how we make shipping a breeze:

Free Shipping: Enjoy complimentary shipping on us for orders over $75. 

Under $75: For orders that don't quite hit the mark, we offer a flat shipping rate of $10 across Canada (except for NT, YT, and NWT).

Always Duty-Free: Since all orders on 47brand.ca ship from within Canada, you can forget about those extra duty charges.

Stay in the Loop: Once your order is on its way, we'll send an email confirmation over to you. So you can start the countdown to your '47 gear.

When Will My Order Arrive?

Our standard shipping times are pretty swift, but they can vary depending on where you're located. Here's a general idea of how quickly you can expect your order:

British Columbia 7-10 Business Days
Alberta 7-10 Business Days
Saskatchewan 7-10 Business Days
Manitoba 5-10 Business Days
Ontario 3-5 Business Days
Quebec 3-5 Business Days
New Brunswick 4-8 Business Days
Newfoundland 7-13 Business Days
Nova Scotia 5-10 Business Days
Prince Edward Island 5-10 Business Days


We aim to make your shopping experience as smooth as possible. If you have any questions about your order or shipping, just drop us a line at orders@47brand.ca - we're here to help!

RETURNS & EXCHANGES

If your latest pick isn't quite hitting the mark, or you're eyeing a different size, don't worry – returning it is on us.

Here's how we've simplified the process with our friends at ReturnBear, offering you two easy return options:

Mail it Back: Use our complimentary prepaid labels to send your items back without a hitch.

Drop it Off: Prefer to get your refund ASAP? Drop off your return at a ReturnBear location near you.

Head over to 47-brand-canada.portals.returnbear.com to get started on your return.

And because we want you to shop with confidence, we're happy to provide a full refund for any reason within 100 days of the ship date.

Need a Different Size or Colour?

If you've received your order and realized you need a different size, colour, or even a totally different item, we've got you covered. Although we don't offer direct exchanges, you can easily return your current item and repurchase the one you need.

Here's how it works:

Initiate a Return: Just follow our simple return process for the item you currently have using the return link.

Repurchase with Confidence: Ready for the item that's just right? Place a new order at your convenience. If your original purchase came with a special offer or discount, don't sweat it!

Get Your Offer Reapplied: Before you repurchase, drop a message to our support team. We'll ensure that any offer or discount from your original order is applied to your new purchase. It's like your exchange, but with a little extra step to ensure you get the best deal.

Our goal is to make sure you're absolutely happy with your purchase, even if it takes a couple of tries to find the perfect fit or style. If you have any questions or need assistance at any point, our support team is here to help at orders@47brand.ca

The Little Details That Matter:

We want to make sure you love what you get. If for any reason it's not quite right, here's what you need to know:

Keep It Fresh: Items need to be in their original, unworn, unwashed state, just like when they arrived at your doorstep.

Final Sale Items: If it was marked as "final sale" when you bought it, it's yours for keeps as these items can't be returned. This also applies to any #47Mystery product.

Shipping Costs: We can't refund the shipping and tax costs from your original order, but we're committed to making your return as smooth as possible.

Getting Your Money Back: Refunds go right back to the way you paid. Keep an eye on your email; we'll send you a note when we process your return. If you paid by credit card, give it 4-10 business days to see the refund on your statement.

Questions? Need a hand with something else? Drop us a line at orders@47brand.ca – we're here to help and make sure your experience is nothing short of fantastic.